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39 lines
2.5 KiB
39 lines
2.5 KiB
2 years ago
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# UX I - Ex 5 - Problem Statement
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**Instructions:**
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Based on the insights from the analytics and user interviews, comment the scope of possible problem statements.
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**Deliverables:**
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- On a PDF document, write down one problem statement that summarizes the main problem that Pierre has when he runs.
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**Tips:**
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- At this stage, it’s important to focus on the problem, not on the solution! You can start tackling the problem after (re)defining it.
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- Several problem statements can be possible for each persona and user journey, but for this exercise, we are guiding you towards one.
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- Examples of correct problem statements:
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- How might we help Pierre (or your persona) measure and prepare his hydration before a race?
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- How might we make sure Pierre doesn’t get dehydrated?
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- How might we make sure Pierre drinks the cups that are offered during the race?
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- How might we provide Pierre some drink that contains everything he needs to avoid dehydration?
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- How might make sure Pierre doesn’t get drunk the night before the race?
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- Examples of wrong problem statements:
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- How might we make sure Pierre doesn’t get dehydrated?
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- Too broad —> The problem statement is out of the scope of running, so the solutions cannot be integrated in the specific context of running.
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- How might we make sure Pierre drinks the cups that are offered during the race?
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- Too narrow —> There are plenty of options to avoid dehydration without drinking the cups that are offered during the race.
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- How might we provide Pierre with a drink that contains everything he needs to avoid dehydration?
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- Focused on the solution, not the problem —> The problem statement is supposed to rephrase the brief and take into account the insights from the previous phase.
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- How might make sure Pierre doesn’t get drunk the night before the race?
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- Out of scope —> This is not about dehydration, nor about running.
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**Resources:**
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- [Stuck on a problem? Just ask how might we](https://relab.academy/design-thinking/stuck-on-a-problem-just-ask-how-might-we/)
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- [Problem statement](https://www.indeed.com/career-advice/career-development/what-is-a-problem-statement)
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- [Using ‘How Might We’ Questions to Ideative on the Right Problems](https://www.nngroup.com/articles/how-might-we-questions/)
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**Quote:**
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“If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” Albert Einstein
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