#### Audit ###### Is there at least one of the following tools? - Persona - Empathy Map - User Journey - JBTD or Jobs-to-be-done (a JTBD must go along with another tool) ###### Is the script completed (list of criteria in the instructions section)? ###### Is the tool completed (list of criteria in the instructions section)? ###### Is there a document with the key learnings the students learnt from this phase?