#### Audit instructions ##### Make sure: ###### The problem statement is written with a How Might We question ###### It includes the persona's main goal or main painpoint ###### It is narrow enough ###### It is broad enough ###### There are 3 measurable KPIs ([check the SMART list](https://www.grow.com/blog/how-to-use-smart-goals-to-build-your-kpis)) ##### Examples of Problem Statements: ##### - How might we encourage people to react or interfere right away when they witness harassment? ##### - Appropriate ##### - How might we educate teenagers not to encourage harassment online? ##### - Appropriate ##### - How might we make sure harassment stops? ##### - Too broad: This problem statement does not include the context of a high school. ##### - How might we make sure the the harasser feels guilty ? ##### - Too narrow: The overall problem may not be solved if this problem statement is solved. ##### Examples of KPIs: ##### - Harassment case report rates increase by 20% within 2 years ##### - Online harassment drops by 30% within 5 years ##### - 90% of the 15-18 year-olds knows a harassment witness response process within 2 years