#### Audit instructions ##### Make sure there is: ###### The main purpose of the interview ###### 1 to 3 hypotheses ###### A proper introduction that describes the interviewer and the purpose of this interview ###### 3 to 5 main topics ###### A few screening questions ###### Open-ended questions, max 10 ###### A funnel process(>) ###### A conclusion with next steps and a thank you. ##### **Example:** ##### **Objective:** ##### Know more about what bugs people the most when they go on holidays with their friends. ##### **Hypotheses**: ##### - The distribution of tasks of often uneven ##### - Transportation and shopping are the most sensitive topics ##### **Script** ##### **Introduction** ##### Hello! My name is Jasmin and I am conducting user research about how people organize themselves when they are going on holidays with a group of friends. Hence I'd love to know more about your experience in that kind of situation. Can I have 15 minutes of your time for a chat? ##### **Screening questions:** ##### - How old are you? ##### - Where do you live? ##### - What do you do for a living? ##### **Topic 1: Tasks distribution upfront** ##### - When was the last time you went on holiday with friends? ##### - Who organized what before the stay (location, transportation, food shopping)? ##### - How easy was it? Why? ##### **Topic 2: Potential tensions** ##### - How well did the holiday go in terms of tasks management? ##### - Who took care of what? ##### - Were there any frustration due to the distribution? Why? ##### **Topic 3: Tools** ##### - What tools did you and your friends use to set up the holidays (apps, sites, canvas, etc.)? ##### - How helpful were they? Why? ##### **Topic 4: Next trip** ##### - What would you like to change between your last and next trip with friends? ##### **Conclusion** ##### Thank you so much for your time! This is very helpful for our research, especially on knowing what to improve to ease holiday organization management. ##### Would you have anyone you know who you think is quite concerned about this topic? ##### We/I will prepare a questionnaire for other kinds of information. Would you be kind enough to answer it when it's ready?