mirror of https://github.com/01-edu/UX-UI.git
Agathe Pommery
1 year ago
committed by
MSilva95
120 changed files with 784 additions and 865 deletions
@ -1,9 +1,28 @@
|
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#### Audit instructions |
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#### Audit |
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|
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Make sure |
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###### Is there a PDF document? |
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###### Are there 4 pages? |
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###### The document is a PDF |
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###### There are 4 pages |
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###### On each page, there is a template, an organism, a molecule and an atom |
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#### On page 1, |
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###### Is there a template? |
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###### Is there an organism? |
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###### Is there a molecule? |
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###### Is there an atom? |
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[Example here](https://www.figma.com/file/fzqDkk8Zc8qJCiSMbKV0Ei/UI-II---Ex-1?node-id=0%3A1) |
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#### On page 2, |
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###### Is there a template? |
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###### Is there an organism? |
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###### Is there a molecule? |
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###### Is there an atom? |
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|
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#### On page 3, |
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###### Is there a template? |
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###### Is there an organism? |
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###### Is there a molecule? |
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###### Is there an atom? |
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|
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#### On page 4, |
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###### Is there a template? |
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###### Is there an organism? |
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###### Is there a molecule? |
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###### Is there an atom? |
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@ -1,9 +1,7 @@
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#### Audit instructions |
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#### Audit |
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Make sure |
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###### There is a PDF document |
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###### There are at least 10 elements from easyJet |
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###### There is at least one atom, one molecule, one organism : [Atomic Design Methodology](https://atomicdesign.bradfrost.com/chapter-2/) |
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##### [Example here](https://www.figma.com/file/37jw27RusbejfJwlhC8OYK/UI-II---Ex-4?node-id=0%3A1) |
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###### Is there a PDF document? |
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###### Are there at least 10 elements from easyJet? |
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###### Is there at least one atom? |
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###### Is there at least one molecule? |
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###### Is there at least one organism? |
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|
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@ -1,14 +1,12 @@
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#### Audit instructions |
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#### Audit |
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Make sure there is: |
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|
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###### A moodboard for a dating app with: |
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###### Pictures |
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###### Colors (2 to 3 main colors) |
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###### Typography |
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###### A library including: |
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###### At least graphic design 20 elements |
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###### At least one atom |
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###### At least one molecule |
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###### At least one organism |
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###### At least 5 multistate elements |
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###### Is there a PDF moodboard for a dating app? |
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###### Are there pictures? |
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###### Are there 2 to 3 main colors? |
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###### Is there typography? |
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###### Is there a PDF library? |
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###### Are there at least graphic design 20 elements (including the ones below)? |
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###### Is there at least one atom? |
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###### Is there at least one molecule? |
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###### Is there at least one organism? |
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###### Is there at least 5 multistate elements? |
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@ -1,14 +1,12 @@
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#### Audit instructions |
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#### Audit |
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|
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Make sure there is: |
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|
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###### A moodboard for a climbing group with: |
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###### Pictures |
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###### Colors (2 to 3 main colors) |
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###### Typography |
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###### A library including: |
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###### At least graphic design 20 elements |
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###### At least one atom |
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###### At least one molecule |
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###### At least one organism |
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###### At least 5 multistate elements |
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###### Is there a PDF moodboard for a climbing group? |
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###### Are there pictures? |
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###### Are there 2 to 3 main colors? |
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###### Is there typography? |
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###### Is there a PDF library? |
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###### Are there at least graphic design 20 elements (including the one below)? |
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###### Is there at least one atom? |
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###### Is there at least one molecule? |
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###### Is there at least one organism? |
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###### Is there at least 5 multistate elements? |
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@ -1,8 +1,7 @@
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#### Audit instructions |
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#### Audit |
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|
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Make sure: |
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|
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###### There is a starting screen |
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###### There is an ending screen |
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###### All the connections between screens work |
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###### There are multistate buttons which change every time you click somewhere |
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###### Is there a Figma file? |
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###### Is there a starting screen? |
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###### Is there an ending screen? |
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###### Do all the connections between screens work? |
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###### Are there multistate buttons which change every time you click somewhere? |
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@ -1,5 +1,5 @@
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#### Audit instructions |
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#### Audit |
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Make sure |
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###### There are 5 screens with style, colors, buttons, text that match with the initial wireframes. |
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###### Is there a Figma file? |
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###### Are there 5 screens? |
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###### Do style, colors, buttons, text match with the initial wireframes? |
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@ -1,10 +1,8 @@
|
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#### Audit instructions |
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#### Audit |
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|
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Make sure there is: |
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|
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###### A library including: |
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###### At least graphic design 30 elements |
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###### At least 5 atoms |
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###### At least 5 molecules |
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###### At least 5 organisms |
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###### At least 10 multistate elements |
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###### Is there a PDF library? |
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###### Are there at least graphic design 30 elements |
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###### Are there at least 5 atoms? |
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###### Are there at least 5 molecules? |
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###### Are there at least 5 organisms? |
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###### Are there at least 10 multistate elements? |
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@ -1,8 +1,6 @@
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#### Audit instructions |
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#### Audit |
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|
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Make sure there are: |
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|
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###### A desirability testing board with 25+ different adjectives |
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###### Pictures from the desirability test |
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###### A PDF document with the outcomes of the desirability test |
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###### If the outcomes are not consistent with the values, 3 suggestions on how to make the moodboard and design library evolve. |
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###### Is there a desirability testing board with 25+ different adjectives? |
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###### Are there pictures from the desirability test? |
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###### Is there a PDF document with the outcomes of the desirability test? |
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###### If the outcomes are not consistent with the values, are there 3 suggestions on how to make the moodboard and design library evolve? |
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@ -1,6 +1,5 @@
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#### Audit instructions |
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#### Audit |
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Make sure: |
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|
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###### The chart is complete |
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###### The 5 steps are included in the report |
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###### Is there a chart? |
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###### Is the chart complete? |
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###### Are the 5 steps included in the report? |
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@ -1,14 +1,13 @@
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#### Audit instructions |
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#### Audit |
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Make sure |
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###### The recommendations are consistent with the report's conclusions |
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###### The recommendations fit in some of these criteria: |
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##### - Visibility of system status |
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##### - Matching between the system and the real world |
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##### - User Control and Freedom |
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##### - Consistency and Standards |
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##### - Error prevention |
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##### - Recognition rather than Recall |
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##### - Flexibility and efficiency of use |
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##### - Aesthetics and minimalist design |
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###### Is there a PDF document with the recommendations? |
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###### Are the recommendations consistent with the report's conclusions? |
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###### Do the recommendations fit in some of these criteria: |
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- Visibility of system status |
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- Matching between the system and the real world |
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- User Control and Freedom |
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- Consistency and Standards |
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- Error prevention |
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- Recognition rather than Recall |
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- Flexibility and efficiency of use |
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- Aesthetics and minimalist design |
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@ -1,17 +1,9 @@
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#### Audit instructions |
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#### Audit |
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Make sure |
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###### Is there is a PDF document? |
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###### At least 3 different measures have been shown, like in the instructions section? |
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###### There is a PDF document |
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###### At least 3 different measures have been shown, like : |
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##### - Color contrast |
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##### - Highlighted or enlarged text when hovering |
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##### - Links color that is different from the body text's |
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##### - Breadcrumbs to indicate where you are in terms of navigation |
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##### - In forms, the title of the case should be above the text zone |
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##### - Error states |
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##### - etc. |
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Example of presentation and explanation: |
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[https://www.convinceandconvert.com/digital-marketing/accessible-website-examples/](https://www.convinceandconvert.com/digital-marketing/accessible-website-examples/) |
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[https://www.convinceandconvert.com/digital-marketing/accessible-website-examples/](https://www.convinceandconvert.com/digital-marketing/accessible-website-examples/) |
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@ -1,9 +1,5 @@
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#### Audit instructions |
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#### Audit |
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Make sure: |
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###### There is a PDF document with a proper title |
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###### There are at least 5 different examples of breadcrumbs |
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###### The name of each app or website is written |
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Breadcrumb examples: [https://www.justinmind.com/blog/breadcrumb-examples/](https://www.justinmind.com/blog/breadcrumb-examples/) |
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###### Is there a PDF document with a proper title? |
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###### Are there are at least 5 different examples of breadcrumbs? |
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###### Is the name of each app or website written? |
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@ -1,9 +1,5 @@
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#### Audit instructions |
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#### Audit |
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|
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Make sure: |
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###### There is a PDF document with a proper title |
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###### There are at least 5 examples of calendars |
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###### The name of each app or website is written |
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Calendar examples: [https://uicookies.com/html-calendar/](https://uicookies.com/html-calendar/) |
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###### Is there is a PDF document with a proper title? |
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###### Are there at least 5 examples of calendars? |
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###### Is the name of each app or website written? |
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@ -1,17 +1,5 @@
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#### Audit instructions |
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#### Audit |
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|
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Make sure: |
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###### There is a PDF document with a proper title |
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###### There are at least 5 signs of consistency |
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###### The name of each app or website is written |
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|
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Examples of signs of consistency: |
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- colors |
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- same shaped buttons |
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- alignment |
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- consistent product pages (with identical frameworks) |
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- etc. |
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[Consistency and Standards - Examples of Nielsens's Design Heuristics](https://medium.com/@gregoralbrecht/consistency-and-standards-nielsens-design-heuristic-explained-ac91f450fd8) |
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###### Is there a PDF document with a proper title? |
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###### Are there at least 5 signs of consistency? |
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###### Is the name of each app or website written? |
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@ -1,15 +1,5 @@
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#### Audit instructions |
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#### Audit |
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Make sure: |
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###### There is a PDF document with a proper title |
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###### There are at least 5 examples of micro-interactions or animations |
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###### The name of each app or website is written |
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Micro-interactions/micro-animations examples: [https://blog.geekyants.com/micro-interactions-and-micro-animations-4eb2ed5cc7f3](https://blog.geekyants.com/micro-interactions-and-micro-animations-4eb2ed5cc7f3) |
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Tip: Feedback is the situation when the app specifically sends a piece of information to the user, like: |
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- Payment accepted |
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- Refreshed feed |
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- Information saved |
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- etc. |
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###### Is there a PDF document with a proper title? |
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###### Are there at least 5 examples of micro-interactions or animations? |
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###### Is the name of each app or website written? |
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#### Audit instructions |
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#### Audit |
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|
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Make sure: |
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###### There is a PDF document with a proper title |
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###### There are at least 5 examples of radio buttons |
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###### The name of each app or website is written |
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Radio buttons examples: [https://gscode.in/radio-button-css/](https://gscode.in/radio-button-css/) |
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###### Is there a PDF document with a proper title? |
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###### Are there at least 5 examples of radio buttons? |
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###### Is the name of each app or website written? |
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@ -1,9 +1,5 @@
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#### Audit instructions |
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#### Audit |
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Make sure: |
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###### There is a PDF document with a proper title |
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###### There are at least 5 examples of time pickers |
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###### The name of each app or website is written |
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Time picker examples: [https://uigarage.net/category/time-picker/](https://uigarage.net/category/time-picker/) |
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###### Is there a PDF document with a proper title? |
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###### Are there at least 5 examples of time pickers? |
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###### Is the name of each app or website written? |
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@ -1,9 +1,5 @@
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#### Audit instructions |
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#### Audit |
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|
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Make sure: |
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###### There is a PDF document with a proper title |
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###### There are at least 5 examples of toggle buttons |
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###### The name of each app or website is written |
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Toggle switch buttons examples: [https://bashooka.com/coding/creative-fun-toggle-switch-button-examples/](https://bashooka.com/coding/creative-fun-toggle-switch-button-examples/) |
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###### Is there a PDF document with a proper title? |
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###### Are there at least 5 examples of toggle buttons? |
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###### Is the name of each app or website written? |
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@ -1,14 +1,14 @@
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#### Audit instructions |
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#### Audit |
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Make sure there are: |
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###### Multiple sticky notes that match with transcription |
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###### The sticky notes are gathered in clusters |
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###### The clusters are labeled |
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###### The empathy map is filled |
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###### The "See" section is complete |
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###### The "Say & Do" section is complete |
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###### The "Hear" section is complete |
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###### The "Think and Feel" section is complete |
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###### The "Pain" section is complete |
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###### The "Goal" section is complete |
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###### Is there an affinity diagram that is digital (on Miro) or on paper? |
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###### Is there an empathy map that is digital (on Miro) or on paper? |
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###### Are there multiple sticky notes that match with the transcription? |
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###### Are the sticky notes gathered in clusters? |
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###### Are the clusters labeled? |
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###### Is the empathy map filled? |
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###### Is the "See" section complete? |
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###### Is the "Say & Do" section complete? |
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###### Is the "Hear" section complete? |
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###### Is the "Think and Feel" section complete? |
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###### Is the "Pain" section complete? |
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###### Is the "Goal" section complete? |
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@ -1,8 +1,8 @@
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#### Audit instructions |
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#### Audit |
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Make sure |
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###### The script is consistent |
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###### There is at least one picture of each of the workshops |
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###### There are at least 3 ideas |
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###### The ideas offer a way to solve the problem statement |
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###### Is there a PDF document with the script of the workshop? |
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###### Are there pictures of the ideation workshop? |
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###### Is the script consistent with the goal of the workshop? |
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###### Is there at least one picture of each of the workshops? |
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###### Is there a PDF document with there at least 3 ideas? |
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###### Do the ideas offer a way to solve the problem statement? |
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@ -1,64 +1,11 @@
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#### Audit instructions |
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|
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Make sure there is: |
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###### The main purpose of the interview |
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###### 1 to 3 hypotheses |
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###### A proper introduction that describes the interviewer and the purpose of this interview |
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###### 3 to 5 main topics |
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###### A few screening questions |
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###### Open-ended questions, max 10 |
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###### A funnel process(>) |
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###### A conclusion with next steps and a thank you. |
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**Example:** |
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**Objective:** |
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Know more about what bugs people the most when they go on holidays with their friends. |
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**Hypotheses**: |
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- The distribution of tasks of often uneven |
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- Transportation and shopping are the most sensitive topics |
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**Script** |
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**Introduction** |
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Hello! My name is Jasmin and I am conducting user research about how people organize themselves when they are going on holidays with a group of friends. Hence I'd love to know more about your experience in that kind of situation. Can I have 15 minutes of your time for a chat? |
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**Screening questions:** |
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|
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- How old are you? |
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- Where do you live? |
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- What do you do for a living? |
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**Topic 1: Tasks distribution upfront** |
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- When was the last time you went on holiday with friends? |
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- Who organized what before the stay (location, transportation, food shopping)? |
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- How easy was it? Why? |
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|
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**Topic 2: Potential tensions** |
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|
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- How well did the holiday go in terms of tasks management? |
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- Who took care of what? |
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- Were there any frustration due to the distribution? Why? |
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|
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**Topic 3: Tools** |
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|
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- What tools did you and your friends use to set up the holidays (apps, sites, canvas, etc.)? |
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- How helpful were they? Why? |
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|
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**Topic 4: Next trip** |
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|
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- What would you like to change between your last and next trip with friends? |
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|
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**Conclusion** |
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|
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Thank you so much for your time! This is very helpful for our research, especially on knowing what to improve to ease holiday organization management. |
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|
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Would you have anyone you know who you think is quite concerned about this topic? |
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|
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We/I will prepare a questionnaire for other kinds of information. Would you be kind enough to answer it when it's ready? |
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#### Audit |
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|
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###### Is there a PDF document with the interview script? |
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###### Is the main purpose of the interview written? |
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###### Are there 1 to 3 hypotheses? |
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###### Is there a proper introduction that describes the interviewer and the purpose of this interview? |
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###### Are there 3 to 5 main topics? |
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###### Are there some screening questions? |
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###### Are there open-ended questions, max 10? |
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###### Is there a funnel process (broader to more accurate questions)? |
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###### Is there a conclusion with next steps and a thank you message? |
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@ -0,0 +1,51 @@
|
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**Interview Guide Example:** |
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|
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**Objective:** |
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|
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Know more about what bugs mums the most when they book holidays for their family. |
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|
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**Hypotheses**: |
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|
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- The distribution of tasks is often uneven |
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- Timing and logistics are the most sensitive topics |
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|
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**Script** |
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|
||||
**Introduction** |
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|
||||
Hello! My name is Jasmin and I am conducting user research about how mums organize a trip when they are going on holidays with their family. Hence I'd love to know more about your experience in that kind of situation. Can I have 15 minutes of your time for a chat? |
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|
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**Screening questions:** |
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|
||||
- How old are you? |
||||
- Where do you live? |
||||
- What do you do for a living? |
||||
|
||||
**Topic 1: Tasks distribution upfront** |
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|
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- When was the last time you went on holiday with your family? |
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- Who organized what before the stay (location, transportation, food shopping)? |
||||
- How easy was it? Why? |
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|
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**Topic 2: Potential tensions** |
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|
||||
- How well did the holiday go in terms of tasks management? |
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- Who took care of what? |
||||
- Were there any frustration due to the logistics? Why? |
||||
|
||||
**Topic 3: Tools** |
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|
||||
- What tools did you and your partner use to set up the holidays (apps, sites, canvas, etc.)? |
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- How helpful were they? Why? |
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|
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**Topic 4: Next trip** |
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|
||||
- What would you like to change between your last and next trip with your family? |
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|
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**Conclusion** |
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|
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Thank you so much for your time! This is very helpful for our research, especially on knowing what to improve to ease holiday organization management. |
||||
|
||||
Would you have anyone you know who you think is quite concerned about this topic? |
||||
|
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We/I will prepare a questionnaire for other kinds of information. Would you be kind enough to answer it when it's ready? |
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@ -1,20 +1,8 @@
|
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#### Audit instructions |
||||
|
||||
Make sure: |
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|
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###### The problem statement is written with a How Might We question |
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###### It includes the user's main goal |
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###### It includes the user's main pain |
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###### It is narrow enough |
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###### It is broad enough |
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|
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Examples: |
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|
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- How might we help friends manage shopping groceries before a weekend to enjoy most of the time they have together? |
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- Appropriate scope |
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- How might we make sure everyone is entitled to specific tasks so no one feels unfairly overwhelmed? |
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- Appropriate scope |
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- How might we make sure everyone spends a good weekend? |
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- Too broad: This problem statement does not include the relationship between one another |
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- How might we make sure who is in charge of the shopping list? |
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- Too narrow: This problem statement is very specific and answering it may not solve the overall problem. |
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#### Audit |
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|
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###### Is there a PDF document ? |
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###### Is the problem statement written with a How Might We question? |
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###### Does it include the user's main goal? |
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###### Does is include the user's main pain |
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###### Is it narrow enough? |
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###### Is it broad enough? |
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@ -1,10 +1,9 @@
|
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#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure: |
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|
||||
###### There are between 6 and 12 different screens |
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###### The screens match the main steps of the user flow |
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###### The mid-fidelity wireframes match the paper prototypes |
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###### Paper prototypes and wireframes are in black, grey, and white and do not include any style elements. |
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###### Each screen has the principle navigation elements (arrows, menu, call to actions) |
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###### One screen must follow the other according to the user flow |
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###### Is there a paper prototype? |
||||
###### Are there between 6 and 12 different screens on the paper prototype? |
||||
###### Do the screens match the main steps of the user flow? |
||||
###### Are there mid-fidelity wireframes on Figma that match the paper prototypes? |
||||
###### Are the paper prototypes and wireframes in black, grey, and white and do not include any style elements?. |
||||
###### Does each screen have the main navigation elements (arrows, menu, call to actions)? |
||||
###### Does each screen follow the other according to the user flow? |
||||
@ -1,7 +1,6 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure there are: |
||||
|
||||
###### Minimum 6 different interviews |
||||
###### Minimum 3 interviews with random people outside the building (ask the conditions where the interview was triggered and made) |
||||
###### A match between the question from the interview guide and the written script of the interview |
||||
###### Is there a PDF document with the scripts from all the interviews? |
||||
###### Are there at least 6 different interviews? |
||||
###### Are there at least 3 interviews with random people outside the building (ask the conditions where the interview was triggered and made)? |
||||
###### Do the question from the interview guide match the written script of the interview? |
||||
@ -1,8 +1,8 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure: |
||||
|
||||
###### The user has a specific goal |
||||
###### There is a starting point and an ending point ###### which is the goal of the user |
||||
###### There is a series of actions organized in rectangles (actions) or diamond (choice) |
||||
###### The actions are linked with arrows |
||||
###### Is there a user flow (on paper or digital)? |
||||
###### Does the user have a specific goal? |
||||
###### Is there a starting point and an ending point? |
||||
###### Is the ending point the goal of the user? |
||||
###### Is there a series of actions organized in rectangles (actions) or diamonds (choices)? |
||||
###### Are the actions linked with arrows? |
||||
@ -1,12 +1,10 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure: |
||||
|
||||
###### There is a document |
||||
###### The ideas are structured |
||||
###### The target is defined in terms of profile, age rank, situations, location |
||||
###### At least 8 different channels (and links) with social networks, pages, groups, forums, influencers, etc. included |
||||
###### There are at least two different messages |
||||
###### There are at least 3 rounds of campaigns as plans A, B and C |
||||
###### There are at least 40 answers |
||||
###### There is a feedback document including the main takeaways from this experience |
||||
###### Is there a PDF document? |
||||
###### Are the ideas structured? |
||||
###### Is the target defined in terms of profile, age rank, situations, location? |
||||
###### Are there at least 8 different channels (and links) with social networks, pages, groups, forums, influencers, etc. included? |
||||
###### Are there at least two different messages? |
||||
###### Are there at least 3 rounds of campaigns as plans A, B and C? |
||||
###### Are there at least 40 answers? |
||||
###### Is there a feedback document including the main takeaways from this experience? |
||||
@ -1,11 +1,10 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure: |
||||
|
||||
###### There is an introduction |
||||
###### There is a [competitive landscape](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/g2crowd-grid.png) |
||||
###### With 2 relevant axes |
||||
###### 10 organizations appear on the landscape |
||||
###### There is a [competitive table](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/product-features-comparison-matrix.png) |
||||
###### With 5 to 10 criteria |
||||
###### 10 organizations appear on the table |
||||
###### Is there a PDF document that includes the deliverables? |
||||
###### Is there an introduction? |
||||
###### Is there a [competitive landscape](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/g2crowd-grid.png) like this example? |
||||
###### Are there 2 relevant axes on the competitive landscape? |
||||
###### Are there 10 organizations that appear on the landscape? |
||||
###### Is there a [competitive table](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/product-features-comparison-matrix.png) like this example? |
||||
###### Are there 5 to 10 criteria on the competitive table? |
||||
###### Are there 10 organizations that appear on the table? |
||||
@ -1,40 +1,5 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure there is: |
||||
|
||||
###### 1 interview guide |
||||
###### 3 scripts or an [affinity diagram](https://d2slcw3kip6qmk.cloudfront.net/marketing/blog/2017Q1/affinity-diagram3.png) from the interviews |
||||
|
||||
Example of an interview guide: |
||||
|
||||
Hello! My name is Agathe and I am conducting research about athletes and people who practice sports regularly. Hence, I'd be very happy to ask you some questions about the way you run, your habits, and the pain points you may have. |
||||
|
||||
This interview will probably last 20 to 30 minutes. |
||||
|
||||
Do you have any questions before we start? |
||||
|
||||
Run |
||||
|
||||
- What sports do you practice? |
||||
- How often do you run? |
||||
- When was the last time you went out for a run? |
||||
|
||||
Races |
||||
|
||||
- What was the last race you ran? |
||||
- How was it? Tell me about the experience you had. |
||||
- How did you get prepared? |
||||
- What would you have done differently? Why? |
||||
|
||||
Hydration |
||||
|
||||
- What do you remember about the way you hydrated? |
||||
- How did you manage your hydration? |
||||
- Have you ever found yourself in trouble due to hydration? What happened? |
||||
- What would you never do again? Why? |
||||
|
||||
That's it, we went through all the questions I had. |
||||
|
||||
Thank you so much for your time! |
||||
|
||||
I have a last favor to ask you: is there anyone you know who runs frequently and would be available for a talk? |
||||
###### Is there a PDF document wtih the interview guide? |
||||
###### Are there 3 scripts? |
||||
###### Is there an [affinity diagram](https://d2slcw3kip6qmk.cloudfront.net/marketing/blog/2017Q1/affinity-diagram3.png) from the interviews? |
||||
@ -1,10 +1,9 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure: |
||||
|
||||
###### There is a framework |
||||
###### The persona has a name (consistent with the people interviewed) |
||||
###### There are demographics |
||||
###### The persona's pain points are included |
||||
###### The persona's drivers are included |
||||
###### The persona's behaviors are included (hobbies, technology, whatever seems relevant) |
||||
###### Is there a PDF document ? |
||||
###### Is there a framework? |
||||
###### Does the persona have a name (consistent with the people interviewed)? |
||||
###### Is there demographic data? |
||||
###### Are the persona's pain points included? |
||||
###### Are the persona's drivers included? |
||||
###### Are the persona's behaviors included (hobbies, technology, whatever seems relevant)? |
||||
@ -1,26 +1,8 @@
|
||||
#### Audit instructions |
||||
|
||||
Make sure: |
||||
|
||||
###### The problem statement is written with a How Might We question |
||||
###### It includes the persona's main goal or main painpoint |
||||
###### It is narrow enough |
||||
###### It is broad enough |
||||
###### There are 3 measurable KPIs ([check the SMART list](https://www.grow.com/blog/how-to-use-smart-goals-to-build-your-kpis)) |
||||
|
||||
Examples of Problem Statements: |
||||
|
||||
- How might we encourage people to react or interfere right away when they witness harassment? |
||||
- Appropriate |
||||
- How might we educate teenagers not to encourage harassment online? |
||||
- Appropriate |
||||
- How might we make sure harassment stops? |
||||
- Too broad: This problem statement does not include the context of a high school. |
||||
- How might we make sure the the harasser feels guilty ? |
||||
- Too narrow: The overall problem may not be solved if this problem statement is solved. |
||||
|
||||
Examples of KPIs: |
||||
|
||||
- Harassment case report rates increase by 20% within 2 years |
||||
- Online harassment drops by 30% within 5 years |
||||
- 90% of the 15-18 year-olds knows a harassment witness response process within 2 years |
||||
#### Audit |
||||
|
||||
###### Is there a PDF document ? |
||||
###### Is the problem statement written with a How Might We question? |
||||
###### Does the problem statement include the persona's main goal or main painpoint? |
||||
###### Is it narrow enough? |
||||
###### Is it broad enough? |
||||
###### Are there 3 measurable KPIs ([check the SMART list](https://www.grow.com/blog/how-to-use-smart-goals-to-build-your-kpis))? |
||||
@ -1,12 +1,11 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure there is: |
||||
|
||||
###### The main purpose of the form |
||||
###### 1 to 3 hypotheses |
||||
###### A proper introduction that describes the interviewer and the purpose of this interview |
||||
###### 3 to 5 main topics |
||||
###### A few screening questions |
||||
###### Closed-ended, unbiased questions, max 10 |
||||
###### A funnel process (>) |
||||
###### A conclusion with the next steps and a thank you. |
||||
###### Is there a PDF document? |
||||
###### Is there the main purpose of the form? |
||||
###### Are there 1 to 3 hypotheses? |
||||
###### Is there a proper introduction that describes the interviewer and the purpose of this interview? |
||||
###### Are there 3 to 5 main topics? |
||||
###### Are there a few screening questions? |
||||
###### Are there closed-ended, unbiased questions, max 10? |
||||
###### Is there a funnel process (>) ? |
||||
###### Is there a conclusion with the next steps and a thank you message? |
||||
@ -1,10 +1,7 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure |
||||
|
||||
###### There is a timeline |
||||
###### The timeline shows the journey of your persona |
||||
###### There are emotions |
||||
###### The main pain points are highlighted |
||||
|
||||
[Example](https://d2slcw3kip6qmk.cloudfront.net/marketing/blog/2017Q3/SEO-initiative-customer-journey-mapping/CustomerJourneyMap1.png) |
||||
###### Is there a PDF document? |
||||
###### Is there a frame with a timeline? |
||||
###### Does the timeline show the journey of the persona? |
||||
###### Are there emotions included at each step? |
||||
###### Are the main pain points highlighted? |
||||
@ -1,8 +1,7 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure |
||||
|
||||
###### There is a script including the research goals. |
||||
###### The research goals must be close to "rearrange the content" |
||||
###### There are pictures of the ongoing workshop |
||||
###### There is a new content organization shown in a table with sticky notes (it can be a picture or digital) |
||||
###### Is there a PDF document ? |
||||
###### Is there a script including the research goals? |
||||
###### Are the research goals close to "rearrange the content"? |
||||
###### Are there pictures of the ongoing workshop? |
||||
###### Is there a new content organization shown in a table with sticky notes (it can be a picture or digital)? |
||||
@ -1,5 +1,5 @@
|
||||
#### Audit instructions |
||||
#### Audit |
||||
|
||||
Make sure: |
||||
|
||||
###### The chart is complete |
||||
###### Is there a document? |
||||
###### Is the chart duplicated? |
||||
###### Is the chart complete? |
||||