mirror of https://github.com/01-edu/UX-UI.git
Agathe Pommery
2 years ago
49 changed files with 610 additions and 315 deletions
@ -0,0 +1,191 @@
|
||||
#### Audit instructions |
||||
|
||||
#### Make sure the answers follow the following guidelines: |
||||
|
||||
##### Answers to these questions: |
||||
- Frequency |
||||
###### Who runs races occasionally (one race in their lives)? |
||||
###### Joe, Guillemette |
||||
###### Who runs races regularly (more than one race)? |
||||
###### Antoine, Nathan, Guillaume, Anaëlle |
||||
###### Who runs races frequently (more than 3 races a year)? |
||||
###### William |
||||
- Problems due to hydration |
||||
###### Who already found themselves in trouble due to lack of hydration? |
||||
###### Joe, Nathan, William, Guillaume, Anaëlle |
||||
###### Who never found themselves in trouble due to lack of hydration? |
||||
###### Antoine, Guillemette |
||||
|
||||
###### The insights should be from Joe, Nathan, Guillaume, and Anaëlle. William runs too often and doesn’t face the same situations, whereas Antoine and Guillemette never faced problems due to a lack of hydration. |
||||
|
||||
###### There are at least 6 insights like in the following list: |
||||
|
||||
##### Examples of insights (non-exhaustive list) |
||||
- Runs several times a week (Joe, Nathan, Guillaume, Anaelle) |
||||
- Doesn’t drink too much right before the race because it hurts my stomach (Nathan, Anaelle) |
||||
- I run races with friends or peers (Joe, Nathan, Guillaume) |
||||
- Running is a form of meditation for me (Joe, Nathan) |
||||
- I should have trained more and better, I pushed myself very hard (Joe, Nathan, Guillaume, Anaelle) |
||||
- I managed to finish (Joe, Nathan, Guillaume, Anaelle) |
||||
- I felt dehydrated (Joe, Nathan, Guillaume, Anaelle) |
||||
- I have already planned to run another race in a few months (Guillaume, Anaelle) |
||||
- I mostly drink after the race (Joe, Guillaume, Anaelle) |
||||
- Etc. |
||||
|
||||
|
||||
- **Reminder of the scripts** |
||||
|
||||
- **Joe, 30 years old, translator, British, lives in Lisbon, Portugal** |
||||
|
||||
Run |
||||
|
||||
- What sports do you practice? |
||||
- Not that many. But throughout my life, I've tried many things. I go surfing sometimes, swimming quite a lot and I've tried skateboarding lately. |
||||
- I run quite often though. |
||||
- How often do you run? |
||||
- On average, probably 3 times a week. |
||||
- When was the last time you went out for a run? |
||||
- Two days ago, on Tuesday. The last time was last week, probably on Thursday. When I started running it was for fitness, but now it's almost meditative. It's nice not to think about anything. Also for fitness as well, but now it has a really good effect on mental health. |
||||
- How long: it depends. Probably like 6 km. Last year I was stuck in England for quite a while and I was running every day. Probably for half an hour. |
||||
|
||||
Races |
||||
|
||||
- What was the last race you ran? |
||||
- I haven't run many races. Maybe the last one was the half marathon in 2019 in Lisbon. |
||||
- How was it? Tell me about the experience you had. |
||||
- The actual marathon was cool. It goes along the river. The view is very nice and it's not too demanding. However, the race was quite challenging. I remember it was quite a hot day. It was really hard. I started too fast because I wanted to do a good time, and I was quite exhausted at the end. I was trying to maintain the pace which was a bit stupid. I only had done 2 half-marathons in terms of distance. I didn't prepare myself enough, that was unpleasant. But I managed to finish and the experience was very nice, especially for the sense of achievement. Even though I pushed myself too much. |
||||
- How did you get prepared? |
||||
- I did it with my friend. He had done a few half-marathons before. We were running every day in the morning. We started very casually. Not going that far or not setting targets. And gradually we increased the distances a little bit. From Lisbon to the bridge and back. Gradually we did it a bit quicker and shortened the time. This was his idea. We did some sprints in the middle of it, which was pretty nice. Then we ran from Carcavelos to Lisbon. It's good we did the full distance twice before the actual race. |
||||
- What would you have done differently? Why? |
||||
- Probably more training. To do the actual distance a lot more. Doing the half marathon during the weekend because I found there was a big difference between 15 km and the actual 21 km. You need to be closer to the target. And do it something like 10 times the actual distance. We should have focused more on the details. |
||||
|
||||
Hydration |
||||
|
||||
- What do you remember about the way you hydrated? |
||||
- I drank a lot after. But the big distance, I remember the day before, drink a lot. And on the way around they give you some hydration things. That's something I should have focused more on because I felt dehydrated. |
||||
- How did you manage your hydration? |
||||
- For the first quarter of it, I was not thinking about it. But since it got hot, I really felt the heat and the fatigue. So I had the hydration bags they gave along with the race. |
||||
- Have you ever found yourself in trouble due to hydration? What happened? |
||||
- Not exactly in trouble, but it was the limit. I was basically super tired. The day before I ate a lot. I should have slept more. We did some stretching but not enough. |
||||
- What would you never do again? Why? |
||||
- Being unrealistic about the pace. I ran it in 1 hour and 43! The target was 1h45. But that was unrealistic. I was pushing myself. |
||||
- When I run normally, I try to drink a lot before and a lot after. It's better to get prepared in the winter. |
||||
|
||||
- |
||||
|
||||
**Nathan, 39 years old, entrepreneur in agriculture, from the US, lives in Lisbon, Portugal** |
||||
|
||||
Run |
||||
|
||||
- What sports do you practice? |
||||
- Running, sailing, kiteboarding. But sailing and kiteboarding are not very often. I haven't done any sailing or kiteboarding in over a year. In San Francisco it was different. I lived there for 6 years, and I moved to Lisbon 2 years ago. |
||||
- How often do you run? |
||||
- When it comes to running, I go once or twice a week. |
||||
- When was the last time you went out for a run? |
||||
- Last Thursday so 7 days ago. And the Tuesday before. |
||||
|
||||
Races |
||||
|
||||
- What was the last race you ran? |
||||
- Thanksgiving 10K last year in Ohio. I had arrived 5 days before in the US. |
||||
- How was it? Tell me about the experience you had. |
||||
- Painful. I was out of shape and jetlagged. I didn't run frequently enough for the race. And I ran so fast. But I managed to finish. |
||||
- How did you get prepared? |
||||
- Normal running once or twice a week. Mostly alone. Occasionally people would run with me. But I went to the race with my brother-in-law. |
||||
- What would you have done differently? Why? |
||||
- It was a race for enjoyment and not pure competition. When I was young I raced competitively. |
||||
|
||||
Hydration |
||||
|
||||
- What do you remember about the way you hydrated? |
||||
- I don't hydrate a lot before the race because the water hurts my stomach. I drink a little a few hours before but not immediately before. |
||||
- How did you manage your hydration? |
||||
- For a race, I just make sure I don't go to race dehydrated, access from my normal day-to-day. |
||||
- I run between 5 and 10 kilometers. I'll be thirsty after the run. It's poorly managed. I'm really dehydrated. I run to get cured of my hangover and to help me think, it's very helpful. It's very much meditation for me. That's 90% of my joy of running. And I don't listen to music because it's distracting for me. |
||||
- Have you ever found yourself in trouble due to hydration? What happened? |
||||
- Yes. There have been times in life, on a run, on a bicycle ran; my thoughts were less clear, you can feel it in your muscles. Your thought slows down, your body slows down also. It becomes very hard and your sweat changes. I remember riding a bike in a cascade mountain. I started to wobble on my bike. I stopped to eat some candy, drink, lay down for 30 minutes, and go back. |
||||
- What would you never do again? Why? |
||||
- Going on a backpacking trip without accessible water. If you have some time to contain your drink that's helpful. |
||||
|
||||
- **Guillaume, 30 years old, sales manager, lives in Paris, France** |
||||
|
||||
Run |
||||
|
||||
- What sports do you practice? |
||||
- I've been practicing rugby for 10 years and I run several times a week. I got injured in 2012, followed by a bone graft which took me 3 years to recover. |
||||
- How often do you run? |
||||
- It depends. Last November I ran 3 times in one month, whereas last week I ran 5 times. I usually run between 8 and 15 km. |
||||
- When was the last time you went out for a run? |
||||
- Last Sunday, I ran 8 km in 45 minutes. |
||||
- I love eating! Running gives a good way to balance. I am greedy and I love partying. |
||||
- I always meet with someone when running: I'm a social runner! I don't have any problem with getting up early to meet with someone, but it's hard to get up if I run by myself. It's easier to stay motivated. I have three girlfriends with whom I run. Every weekend, I text the first one to know if she is available. If she is not, I text the second one and so on. |
||||
|
||||
Races |
||||
|
||||
- What was the last race you ran? |
||||
- My first marathon was 6 weeks ago. |
||||
- Before that, my last race was 5 or 6 years ago. |
||||
- How was it? Tell me about the experience you had. |
||||
- I was very good. I ran with a friend from km 20 to 30, and a couple of friends from km 30 to 40. When I arrived, I proposed to my girlfriend. All my friends were there. |
||||
- There was much more pressure than in any other race. I had never run that distance. Only 2 weeks before the D-Day, I ran 30 km for the very first time. I realized only then how important it was to drink and eat all along the race. |
||||
- How did you get prepared? |
||||
- The marathon was supposed to take place in March and was postponed to October. Back in March, my weight was 76kg, and in September, 88kg. In the meantime, I got injured at rugby, there were the summer holidays, and I trained again in September. |
||||
- To run 30 km 2 weeks before the marathon, I needed 3 hours. I found someone to run with me the 30 km at a marathon pace. I was so exhausted. I needed water, I needed sugar. It was so hard. |
||||
- What would you have done differently? Why? |
||||
- I should have stopped drinking alcohol much earlier, eaten healthier much earlier, stopped partying and eat correctly. And run short races at a fast pace. |
||||
|
||||
Hydration |
||||
|
||||
- What do you remember about the way you hydrated? |
||||
- During the first 30 km race, I didn't get hydrated at all. I hadn't drunk a single glass of water before going. I am used to running between 10 and 20 km and I never drink when I run that distance. |
||||
- I hydrated when I got home, I drank a lot of water. Probably 2 or 3 liters in the afternoon. But at night I drank 2 L of beer. |
||||
- How did you manage your hydration? |
||||
- When you reach 20 km, you're far from home. You feel dizzy, your muscles begin to contract and tighten, your legs are heavier and heavier. |
||||
- I drink Aquareus, which is an energy drink by Coca-Cola, like Powerade, and I ate fruits, mostly bananas. |
||||
- Have you ever found yourself in trouble due to hydration? What happened? |
||||
- Yes, during that 30-km race. |
||||
- What would you never do again? Why? |
||||
- Above 15 km, you should go with some water and snacks. |
||||
|
||||
|
||||
Next race |
||||
|
||||
- I want to run the next half-marathon in March. I also want to run as a ‘rabbit’ for 10 to 15 km during the next marathon to support a friend. It's hard to maintain the same pace for 40 km, so we help each other out as 'rabbits': we run at a faster pace next to you so you can hold yours. In official races, it's tolerated. |
||||
|
||||
- |
||||
|
||||
**Anaëlle, 29 years old, consultant, French, lives in Paris, France** |
||||
|
||||
Run |
||||
|
||||
- What sports do you practice? |
||||
- Running and muscle building. I have had a coach for 4 months. I do a one-hour session with him per week, based on running. Sheathing, slits, pumps, mobility exercises, stretching. |
||||
- How often do you run? |
||||
- From 3 to 4 times a week. |
||||
- When was the last time you went out for a run? |
||||
- Last Tuesday, 7 days ago. Last week was my birthday so I enjoyed it and didn't focus much on running. |
||||
|
||||
Races |
||||
|
||||
- What was the last race you ran? |
||||
- I will be back in preparation for the marathon in early January for the Paris marathon in early April 2022. With the current events (Covid), I could not do many races but I did several half marathons, 2x Marseille-Cassis (20km with elevation gain), 2x Paris-Versailles (16 km), and several 10km. |
||||
- How was it? Tell me about the experience you had. |
||||
- In June 2019, I prepared the Caen half-marathon for the 75th year of the Normandy landing with an app called Decat'coach. The program is designed automatically according to the time you want to do it. My goal was: to do less than 1H50. But I arrived at the race washed out. I realized the training was not adapted to my shape and my structure. The start of the race was narrow, I was at the 2-hour pace, I accelerated, I burned myself from the 7-8th km. When I do a race, I prepare on a piece of paper at which minute to pass which kilometer. From the 10th, I broke down. Even though I hydrated, fueled, it didn’t change anything, it was too late, my legs exploded. I wanted to sprint at the finish line because my family was waiting for me. I did it, but the rescue team came to get me because I couldn’t stand anymore. They put me in a wheelchair with a survival blanket. I was very afraid that it would make me sick of running, and for a month and a half, I didn’t feel like it anymore. But I got over it and I remembered that the application I had used had made me too tired before the race. |
||||
- For the marathon, I will be better followed by something that better fits my condition and my structure. I don’t have a time target, I just want to finish it. |
||||
- What would you have done differently? Why? |
||||
- My sports coach will train me. There will be running, interval training, long runs, and stretching sessions. |
||||
|
||||
Hydration |
||||
|
||||
- What do you remember about the way you hydrated? |
||||
- I try to drink 1.5L a day, I always have my bottle with me. What I missed was a camelback. You can quickly waste time. It’s not practical, they give you a cup of water during the race but it’s not practical. For the training, I will train with my camelback and for the long races, I will have water with me. |
||||
- Have you ever found yourself in trouble due to hydration? What happened? |
||||
- When I do training sessions between 8 and 12 km, I try not to drink directly after my run. But in the summer I try to leave with little Decathlon bottles. |
||||
The last time, I had forgotten my bottle. I was leaving for 14 km. I did not take it because it was not clean. I did the first 5 kilometers quickly then I lost the energy, I looked at my watch and my time was going down, I had no more juice. When it is very hot I avoid to leave without water. |
||||
- On the docks in the summer there are small water fountains, it’s convenient even if it’s not very covid-friendly. |
||||
- I’m going to test the camelback soon and I hope the backpack doesn’t bother me too much. |
||||
- What would you never do again? Why? |
||||
- Forgetting my water in the hot weather. |
||||
- I sometimes drink before I run, but it stays in my stomach, it’s awful. I’ll take a sip or two just before running. Or I try to drink well in the morning if I run at noon. Item of food. |
||||
- After training, I drink my first sip half an hour after my session. |
||||
- As to muscle strengthening, I drink during the workout session. |
||||
@ -1,17 +1,19 @@
|
||||
#### Audit instructions |
||||
|
||||
[Example here](https://www.figma.com/file/zeOfV35WEWTc0kXsHgoQa4/UX-I---Ex-3) |
||||
|
||||
- Answers: |
||||
- They should have used Joe, Nathan, Guillaume and Anaelle |
||||
- Since 3 out of 4 are men, a man |
||||
- The age should be the average of the users: 32 (Joe is 30, Nathan is 39, Guillaume is 30 and Anaelle is 29) |
||||
##### Answers: |
||||
###### They should have used Joe, Nathan, Guillaume and Anaelle |
||||
###### Since 3 out of 4 are men, the persona should be a man |
||||
###### The age should be the average of the users: 32 (Joe is 30, Nathan is 39, Guillaume is 30 and Anaelle is 29) |
||||
|
||||
**Make sure:** |
||||
##### Make sure: |
||||
|
||||
- The persona has a first name that is NOT Joe, Nathan, Guillaume, or Anaelle. |
||||
- There is a picture. |
||||
- There is a quote. |
||||
- There is a description of the persona that is a mix of Joe, Nathan, Guillaume, and Anaelle’s stories. |
||||
- The persona has at least 2 goals. |
||||
- The persona has at least 2 habits. |
||||
- The persona has at least 2 frustrations. |
||||
- The insights from ex 1 are included. |
||||
###### The persona has a first name that is NOT Joe, Nathan, Guillaume, or Anaelle. |
||||
###### There is a picture. |
||||
###### There is a quote. |
||||
###### There is a description of the persona that is a mix of Joe, Nathan, Guillaume, and Anaelle’s stories. |
||||
###### The persona has at least 2 goals. |
||||
###### The persona has at least 2 habits. |
||||
###### The persona has at least 2 frustrations. |
||||
###### The insights from ex 1 are included. |
||||
@ -1,10 +1,12 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a timeline |
||||
- The timeline shows the journey of your persona |
||||
- There are phases |
||||
- There are Pierre’s actions |
||||
- For each action, there is a thought |
||||
- In every thought there is a main emotion -[Example](https://d2slcw3kip6qmk.cloudfront.net/marketing/blog/2017Q3/SEO-initiative-customer-journey-mapping/CustomerJourneyMap1.png) |
||||
##### Make sure: |
||||
|
||||
###### There is a timeline |
||||
###### The timeline shows the journey of your persona |
||||
###### There are phases |
||||
###### There are Pierre’s actions |
||||
###### For each action, there is a thought |
||||
###### In every thought there is a main emotion -[Example](https://d2slcw3kip6qmk.cloudfront.net/marketing/blog/2017Q3/SEO-initiative-customer-journey-mapping/CustomerJourneyMap1.png) |
||||
|
||||
[Example here](https://www.figma.com/file/drsfgcol5B9BYco1wyFrQQ/UX-I---Ex-4) |
||||
|
||||
@ -1,10 +1,14 @@
|
||||
#### Audit instructions |
||||
|
||||
##### Make sure the following problem statements are commented according to the following: |
||||
|
||||
- How might we help Pierre measure and prepare his hydration before a race? |
||||
- Appropriate —> The problem statement is narrow enough to be specific for one painpoint, and broad enough to let creativity suggest many options. Also, it takes into accounts some of the key insights from the previous phases. |
||||
###### Appropriate —> The problem statement is narrow enough to be specific for one painpoint, and broad enough to let creativity suggest many options. Also, it takes into accounts some of the key insights from the previous phases. |
||||
- How might we make sure Pierre doesn’t get dehydrated? |
||||
- Too broad —> The problem statement is out of the scope of running, so the solutions cannot be integrated in the specific context of running. |
||||
###### Too broad —> The problem statement is out of the scope of running, so the solutions cannot be integrated in the specific context of running. |
||||
- How might we make sure Pierre drinks the cups that are offered during the race? |
||||
- Too narrow —> There are plenty of options to avoid dehydration without drinking the cups that are offered during the race. |
||||
###### Too narrow —> There are plenty of options to avoid dehydration without drinking the cups that are offered during the race. |
||||
- How might we provide Pierre with a drink that contains everything he needs to avoid dehydration? |
||||
- Focused on the solution, not the problem —> The problem statement is supposed to rephrase the brief and take into account the insights from the previous phase. |
||||
###### Focused on the solution, not the problem —> The problem statement is supposed to rephrase the brief and take into account the insights from the previous phase. |
||||
- How might make sure Pierre doesn’t get drunk the night before the race? |
||||
- Out of scope —> This is not about dehydration, nor about running. |
||||
###### Out of scope —> This is not about dehydration, nor about running. |
||||
@ -1,5 +1,7 @@
|
||||
Make sure there are |
||||
#### Audit instructions |
||||
|
||||
- Pictures of the session |
||||
- A board with all the ideas (on paper or digitally on Miro or Figma) |
||||
- One main idea to solve the problem |
||||
##### Make sure there are: |
||||
|
||||
###### Pictures of the session |
||||
###### A board with all the ideas (on paper or digitally on Miro or Figma) |
||||
###### One main idea to solve the problem |
||||
@ -1,6 +1,8 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There are between 6 and 12 steps |
||||
- The solution matches the idea chosen in Ex 6 |
||||
- The steps are logical and the storyboard makes sense |
||||
- The drawings are on paper |
||||
##### Make sure: |
||||
|
||||
###### There are between 6 and 12 steps |
||||
###### The solution matches the idea chosen in Ex 6 |
||||
###### The steps are logical and the storyboard makes sense |
||||
###### The drawings are on paper |
||||
@ -1,5 +1,7 @@
|
||||
Make sure there is : |
||||
#### Audit instructions |
||||
|
||||
- Minimum 6 different interviews |
||||
- Minimum 3 interviews with random people outside the building (ask the conditions where the interview was triggered and made) |
||||
- A match between the question from the interview guide and the written script of the interview |
||||
##### Make sure there is : |
||||
|
||||
###### Minimum 6 different interviews |
||||
###### Minimum 3 interviews with random people outside the building (ask the conditions where the interview was triggered and made) |
||||
###### A match between the question from the interview guide and the written script of the interview |
||||
@ -1,12 +1,14 @@
|
||||
Make sure there is: |
||||
#### Audit instructions |
||||
|
||||
- Multiple sticky notes that match with transcription |
||||
- The sticky notes are gathered in clusters |
||||
- The clusters are labeled |
||||
- The empathy map is filled |
||||
- The "See" section is complete |
||||
- The "Say & Do" section is complete |
||||
- The "Hear" section is complete |
||||
- The "Think and Feel" section is complete |
||||
- The "Pain" section is complete |
||||
- The "Goal" section is complete |
||||
##### Make sure there is: |
||||
|
||||
###### Multiple sticky notes that match with transcription |
||||
###### The sticky notes are gathered in clusters |
||||
###### The clusters are labeled |
||||
###### The empathy map is filled |
||||
###### The "See" section is complete |
||||
###### The "Say & Do" section is complete |
||||
###### The "Hear" section is complete |
||||
###### The "Think and Feel" section is complete |
||||
###### The "Pain" section is complete |
||||
###### The "Goal" section is complete |
||||
@ -1,6 +1,8 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- The script is consistent |
||||
- There is at least one picture of each of the workshops |
||||
- There are at least 3 ideas |
||||
- The ideas offer a way to solve the problem statement |
||||
##### Make sure |
||||
|
||||
###### The script is consistent |
||||
###### There is at least one picture of each of the workshops |
||||
###### There are at least 3 ideas |
||||
###### The ideas offer a way to solve the problem statement |
||||
@ -1,6 +1,8 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- The user has a specific goal |
||||
- There is a starting point and an ending point - which is the goal of the user |
||||
- There is a series of actions organized in rectangles (actions) or diamond (choice) |
||||
- The actions are linked with arrows |
||||
##### Make sure: |
||||
|
||||
###### The user has a specific goal |
||||
###### There is a starting point and an ending point ###### which is the goal of the user |
||||
###### There is a series of actions organized in rectangles (actions) or diamond (choice) |
||||
###### The actions are linked with arrows |
||||
@ -1,8 +1,10 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There are between 6 and 12 different screens |
||||
- The screens match the main steps of the user flow |
||||
- The mid-fidelity wireframes match the paper prototypes |
||||
- Paper prototypes and wireframes are in black, grey, and white and do not include any style elements. |
||||
- Each screen has the principle navigation elements (arrows, menu, call to actions) |
||||
- One screen must follow the other according to the user flow |
||||
##### Make sure: |
||||
|
||||
###### There are between 6 and 12 different screens |
||||
###### The screens match the main steps of the user flow |
||||
###### The mid-fidelity wireframes match the paper prototypes |
||||
###### Paper prototypes and wireframes are in black, grey, and white and do not include any style elements. |
||||
###### Each screen has the principle navigation elements (arrows, menu, call to actions) |
||||
###### One screen must follow the other according to the user flow |
||||
@ -1,9 +1,11 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is an introduction |
||||
- There is a [competitive landscape](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/g2crowd-grid.png) |
||||
- With 2 relevant axes |
||||
- 10 organizations appear on the landscape |
||||
- There is a [competitive table](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/product-features-comparison-matrix.png) |
||||
- With 5 to 10 criteria |
||||
- 10 organizations appear on the table |
||||
##### Make sure: |
||||
|
||||
###### There is an introduction |
||||
###### There is a [competitive landscape](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/g2crowd-grid.png) |
||||
###### With 2 relevant axes |
||||
###### 10 organizations appear on the landscape |
||||
###### There is a [competitive table](https://venngage-wordpress.s3.amazonaws.com/uploads/2019/03/product-features-comparison-matrix.png) |
||||
###### With 5 to 10 criteria |
||||
###### 10 organizations appear on the table |
||||
@ -1,10 +1,12 @@
|
||||
Make sure there is: |
||||
#### Audit instructions |
||||
|
||||
- The main purpose of the form |
||||
- 1 to 3 hypotheses |
||||
- A proper introduction that describes the interviewer and the purpose of this interview |
||||
- 3 to 5 main topics |
||||
- A few screening questions |
||||
- Closed-ended, unbiased questions, max 10 |
||||
- A funnel process (>) |
||||
- A conclusion with the next steps and a thank you. |
||||
##### Make sure there is: |
||||
|
||||
###### The main purpose of the form |
||||
###### 1 to 3 hypotheses |
||||
###### A proper introduction that describes the interviewer and the purpose of this interview |
||||
###### 3 to 5 main topics |
||||
###### A few screening questions |
||||
###### Closed-ended, unbiased questions, max 10 |
||||
###### A funnel process (>) |
||||
###### A conclusion with the next steps and a thank you. |
||||
@ -1,10 +1,12 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a document |
||||
- The ideas are structured |
||||
- The target is defined in terms of profile, age rank, situations, location |
||||
- At least 8 different channels (and links) with social networks, pages, groups, forums, influencers, etc. included |
||||
- There are at least two different messages |
||||
- There are at least 3 rounds of campaigns as plans A, B and C |
||||
- There are at least 40 answers |
||||
- There is a feedback document including the main takeaways from this experience |
||||
##### Make sure: |
||||
|
||||
###### There is a document |
||||
###### The ideas are structured |
||||
###### The target is defined in terms of profile, age rank, situations, location |
||||
###### At least 8 different channels (and links) with social networks, pages, groups, forums, influencers, etc. included |
||||
###### There are at least two different messages |
||||
###### There are at least 3 rounds of campaigns as plans A, B and C |
||||
###### There are at least 40 answers |
||||
###### There is a feedback document including the main takeaways from this experience |
||||
@ -1,8 +1,10 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a framework |
||||
- The persona has a name (consistent with the people interviewed) |
||||
- There are demographics |
||||
- The persona's pain points are included |
||||
- The persona's drivers are included |
||||
- The persona's behaviors are included (hobbies, technology, whatever seems relevant) |
||||
##### Make sure: |
||||
|
||||
###### There is a framework |
||||
###### The persona has a name (consistent with the people interviewed) |
||||
###### There are demographics |
||||
###### The persona's pain points are included |
||||
###### The persona's drivers are included |
||||
###### The persona's behaviors are included (hobbies, technology, whatever seems relevant) |
||||
@ -1,6 +1,10 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- There is a timeline |
||||
- The timeline shows the journey of your persona |
||||
- There are emotions |
||||
- The main pain points are highlighted -[Example](https://d2slcw3kip6qmk.cloudfront.net/marketing/blog/2017Q3/SEO-initiative-customer-journey-mapping/CustomerJourneyMap1.png) |
||||
##### Make sure |
||||
|
||||
###### There is a timeline |
||||
###### The timeline shows the journey of your persona |
||||
###### There are emotions |
||||
###### The main pain points are highlighted |
||||
|
||||
-[Example](https://d2slcw3kip6qmk.cloudfront.net/marketing/blog/2017Q3/SEO-initiative-customer-journey-mapping/CustomerJourneyMap1.png) |
||||
|
||||
@ -1,11 +1,13 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a script for the ideation workshop |
||||
- The main objective |
||||
- An ice breaker |
||||
- The main steps of the ideation process |
||||
- Clear instructions |
||||
- A time schedule for each step |
||||
- A voting process to select the main idea |
||||
- Pictures of the workshop |
||||
- One main concept out of the workshop |
||||
##### Make sure: |
||||
|
||||
###### There is a script for the ideation workshop that includes: |
||||
###### The main objective |
||||
###### An ice breaker |
||||
###### The main steps of the ideation process |
||||
###### Clear instructions |
||||
###### A time schedule for each step |
||||
###### A voting process to select the main idea |
||||
###### There are pictures of the workshop |
||||
###### There is one main concept out of the workshop |
||||
@ -1,11 +1,13 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a script for the ideation workshop |
||||
- The main objective |
||||
- An ice breaker |
||||
- The main steps of the ideation process |
||||
- Clear instructions |
||||
- A time schedule for each step |
||||
- A voting process to select the main idea |
||||
- Pictures of the workshop |
||||
- One main concept out of the workshop |
||||
##### Make sure: |
||||
|
||||
###### There is a script for the ideation workshop |
||||
###### The main objective |
||||
###### An ice breaker |
||||
###### The main steps of the ideation process |
||||
###### Clear instructions |
||||
###### A time schedule for each step |
||||
###### A voting process to select the main idea |
||||
###### Pictures of the workshop |
||||
###### One main concept out of the workshop |
||||
@ -1,11 +1,13 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a script for the ideation workshop |
||||
- The main objective |
||||
- An ice breaker |
||||
- The main steps of the ideation process |
||||
- Clear instructions |
||||
- A time schedule for each step |
||||
- A voting process to select the main idea |
||||
- Pictures of the workshop |
||||
- One main concept out of the workshop |
||||
##### Make sure: |
||||
|
||||
###### There is a script for the ideation workshop |
||||
###### The main objective |
||||
###### An ice breaker |
||||
###### The main steps of the ideation process |
||||
###### Clear instructions |
||||
###### A time schedule for each step |
||||
###### A voting process to select the main idea |
||||
###### Pictures of the workshop |
||||
###### One main concept out of the workshop |
||||
@ -1,6 +1,9 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- The user has a specific goal |
||||
- There is a starting point and and ending point - which is the goal of the user |
||||
- There is a series of actions organised in rectangles (actions) or diamond (choice) |
||||
- The actions are linked with arrows |
||||
##### Make sure: |
||||
|
||||
###### The user has a specific goal |
||||
###### There is a starting point and and ending point |
||||
###### The ending point is the goal of the user |
||||
###### There is a series of actions organised in rectangles (actions) or diamond (choice) |
||||
###### The actions are linked with arrows |
||||
@ -1,8 +1,10 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There are between 6 and 12 different screens |
||||
- The screens match the main steps of the user flow |
||||
- The mid-fidelity wireframes match the paper prototypes |
||||
- Paper prototypes and wireframes are in black, grey, and white and do not include any style elements. |
||||
- Each screen has the principle navigation elements (arrows, menu, call to actions) |
||||
- One screen must follow the other according to the user flow |
||||
##### Make sure: |
||||
|
||||
###### There are between 6 and 12 different screens |
||||
###### The screens match the main steps of the user flow |
||||
###### The mid-fidelity wireframes match the paper prototypes |
||||
###### Paper prototypes and wireframes are in black, grey, and white and do not include any style elements. |
||||
###### Each screen has the principle navigation elements (arrows, menu, call to actions) |
||||
###### One screen must follow the other according to the user flow |
||||
@ -1,6 +1,8 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a starting screen |
||||
- There is an ending screen |
||||
- All the connexions between screens work |
||||
- There are multistate buttons that change every time you click somewhere |
||||
##### Make sure: |
||||
|
||||
###### There is a starting screen |
||||
###### There is an ending screen |
||||
###### All the connexions between screens work |
||||
###### There are multistate buttons that change every time you click somewhere |
||||
@ -1,10 +1,12 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a test script |
||||
- The test script includes a greeting and onboarding paragraph |
||||
- The test script includes a scenario the user has to complete |
||||
- The test script includes a conclusion to wrap up the test and thank the user |
||||
- 5 people have tested the prototype |
||||
- There are pictures |
||||
- The student includes 5 iterations that need to be made for the next version |
||||
- There is a report with the student's main insights |
||||
##### Make sure: |
||||
|
||||
###### There is a test script |
||||
###### The test script includes a greeting and onboarding paragraph |
||||
###### The test script includes a scenario the user has to complete |
||||
###### The test script includes a conclusion to wrap up the test and thank the user |
||||
###### 5 people have tested the prototype |
||||
###### There are pictures |
||||
###### The student includes 5 iterations that need to be made for the next version |
||||
###### There is a report with the student's main insights |
||||
@ -1,3 +1,5 @@
|
||||
Make sure : |
||||
#### Audit instructions |
||||
|
||||
- The chart is complete |
||||
##### Make sure : |
||||
|
||||
###### The chart is complete |
||||
@ -1,7 +1,9 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a PDF document |
||||
- The document has a title |
||||
- The name of the website is included in the document |
||||
- All the pages of the website are included in the chart |
||||
- All the pages of the website are linked (there is no "loose" page) |
||||
##### Make sure: |
||||
|
||||
###### There is a PDF document |
||||
###### The document has a title |
||||
###### The name of the website is included in the document |
||||
###### All the pages of the website are included in the chart |
||||
###### All the pages of the website are linked (there is no "loose" page) |
||||
@ -1,6 +1,8 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- The sentence is complete |
||||
- The "When" part involves a visit on the website |
||||
- The "I want to" part involves a practical action |
||||
- The "So I can" part involves a psychological or emotional purpose |
||||
##### Make sure |
||||
|
||||
###### The sentence is complete |
||||
###### The "When" part involves a visit on the website |
||||
###### The "I want to" part involves a practical action |
||||
###### The "So I can" part involves a psychological or emotional purpose |
||||
@ -1,6 +1,8 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- There is a script including the research goals. |
||||
- The research goals must be close to "rearrange the content" |
||||
- There are pictures of the ongoing workshop |
||||
- There is a new content organization shown in a table with sticky notes (it can be a picture or digital) |
||||
##### Make sure |
||||
|
||||
###### There is a script including the research goals. |
||||
###### The research goals must be close to "rearrange the content" |
||||
###### There are pictures of the ongoing workshop |
||||
###### There is a new content organization shown in a table with sticky notes (it can be a picture or digital) |
||||
@ -1,5 +1,7 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There are between 6 and 12 screens |
||||
- The sequence of links is logical |
||||
- The screens must be in black and white |
||||
##### Make sure: |
||||
|
||||
###### There are between 6 and 12 screens |
||||
###### The sequence of links is logical |
||||
###### The screens must be in black and white |
||||
@ -1,9 +1,11 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- The scope is clear: What are we testing? |
||||
- There are either 5 names or a strategy to find users |
||||
- The objectives are clear: What are we proving? |
||||
- The metrics are clear to prove the test is efficient. |
||||
- There is a greeting introduction |
||||
- The instructions are clear |
||||
- There is a conclusion thanking the user |
||||
##### Make sure: |
||||
|
||||
###### The scope is clear: What are we testing? |
||||
###### There are either 5 names or a strategy to find users |
||||
###### The objectives are clear: What are we proving? |
||||
###### The metrics are clear to prove the test is efficient. |
||||
###### There is a greeting introduction |
||||
###### The instructions are clear |
||||
###### There is a conclusion thanking the user |
||||
@ -1,5 +1,7 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- There are pictures of the ongoing tests |
||||
- There are conclusions from each test |
||||
- There are 3 ideas to include in the next version of the prototype |
||||
##### Make sure |
||||
|
||||
###### There are pictures of the ongoing tests |
||||
###### There are conclusions from each test |
||||
###### There are 3 ideas to include in the next version of the prototype |
||||
@ -1,6 +1,9 @@
|
||||
Make sure for each flow: |
||||
#### Audit instructions |
||||
|
||||
- The user has a specific goal |
||||
- There is a starting point and and ending point - which is the goal of the user |
||||
- There is a series of actions organised in rectangles (actions) or diamond (choice) |
||||
- The actions are linked with arrows |
||||
##### Make sure for each flow: |
||||
|
||||
###### The user has a specific goal |
||||
###### There is a starting point and and ending point |
||||
###### The ending point is the goal of the user |
||||
###### There is a series of actions organised in rectangles (actions) or diamond (choice) |
||||
###### The actions are linked with arrows |
||||
@ -1,5 +1,7 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There are between 6 and 12 screens per flow |
||||
- The sequence of links is logical |
||||
- The screens must be in black and white |
||||
##### Make sure: |
||||
|
||||
###### There are between 6 and 12 screens per flow |
||||
###### The sequence of links is logical |
||||
###### The screens must be in black and white |
||||
@ -1,6 +1,8 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a starting screen |
||||
- There is an ending screen |
||||
- All the connections between screens work |
||||
- There are multistate buttons which change every time you click somewhere |
||||
##### Make sure: |
||||
|
||||
###### There is a starting screen |
||||
###### There is an ending screen |
||||
###### All the connections between screens work |
||||
###### There are multistate buttons which change every time you click somewhere |
||||
@ -1,6 +1,8 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a protocol |
||||
- The test goals are written and explicit |
||||
- There are pictures of the ongoing test |
||||
- There is a document with 3 ideas to improve the prototype |
||||
##### Make sure: |
||||
|
||||
###### There is a protocol |
||||
###### The test goals are written and explicit |
||||
###### There are pictures of the ongoing test |
||||
###### There is a document with 3 ideas to improve the prototype |
||||
@ -1,6 +1,8 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a protocol |
||||
- The test goals are written and explicit |
||||
- There are pictures of the ongoing test |
||||
- There is a document with 3 ideas to improve the prototype |
||||
##### Make sure: |
||||
|
||||
###### There is a protocol |
||||
###### The test goals are written and explicit |
||||
###### There are pictures of the ongoing test |
||||
###### There is a document with 3 ideas to improve the prototype |
||||
@ -1,6 +1,8 @@
|
||||
Make sure: |
||||
#### Audit instructions |
||||
|
||||
- There is a protocol |
||||
- The test goals are written and explicit |
||||
- There are pictures of the ongoing test |
||||
- There is a document with 3 ideas to improve the prototype |
||||
##### Make sure: |
||||
|
||||
###### There is a protocol |
||||
###### The test goals are written and explicit |
||||
###### There are pictures of the ongoing test |
||||
###### There is a document with 3 ideas to improve the prototype |
||||
@ -1,10 +1,12 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- The V1 and V2 versions are different |
||||
- The V2 version includes the ideas from Ex 4, 5 or 6 (depending on the prototype you used) |
||||
- There is a report |
||||
- The report has a title |
||||
- The document is clean |
||||
- The report includes the conclusions from this second series of test |
||||
- The report includes the personal impressions from the students |
||||
- The report includes the students' key learnings. |
||||
##### Make sure |
||||
|
||||
###### The V1 and V2 versions are different |
||||
###### The V2 version includes the ideas from Ex 4, 5 or 6 (depending on the prototype you used) |
||||
###### There is a report |
||||
###### The report has a title |
||||
###### The document is clean |
||||
###### The report includes the conclusions from this second series of test |
||||
###### The report includes the personal impressions from the students |
||||
###### The report includes the students' key learnings. |
||||
@ -1,19 +1,21 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- There is a time frame |
||||
- In Empathy or User Research, there is at least one tool among this list: |
||||
##### Make sure |
||||
|
||||
###### There is a time frame |
||||
###### In Empathy or User Research, there is at least one tool among this list: |
||||
- User interviews |
||||
- Analytics |
||||
- Competitive analysis |
||||
- In Define, there is at least one tool among this list: |
||||
###### In Define, there is at least one tool among this list: |
||||
- Persona |
||||
- Empathy Map |
||||
- User Journey |
||||
- JBTD or Jobs-to-be-done |
||||
- There is a “Problem Statement” spot |
||||
- In Ideation, there is at least one ideation technique |
||||
- There is a “Prototype” spot that is either paper prototype or wireframe. It may contain: |
||||
###### There is a “Problem Statement” spot |
||||
###### In Ideation, there is at least one ideation technique |
||||
###### There is a “Prototype” spot that is either paper prototype or wireframe. It may contain: |
||||
- User Flow |
||||
- Card Sorting |
||||
- There is “Test” spot with at least 5 users |
||||
- Each of these five phases have a time frame |
||||
###### There is “Test” spot with at least 5 users |
||||
###### Each of these five phases have a time frame |
||||
@ -1,12 +1,14 @@
|
||||
Make sure there is: |
||||
#### Audit instructions |
||||
|
||||
- A script of the ideation workshop in which there is: |
||||
- The main objective |
||||
- An ice breaker |
||||
- The main steps of the ideation process |
||||
- Clear instructions |
||||
- A time schedule for each step |
||||
- A voting process to select the main idea |
||||
- A board with all the ideas (on paper or digitally on Miro or Figma) |
||||
- One main concept out of the ideation workshop |
||||
- A document with the key learnings the students learnt from this phase |
||||
##### Make sure there is: |
||||
|
||||
###### A script of the ideation workshop in which there is: |
||||
###### The main objective |
||||
###### An ice breaker |
||||
###### The main steps of the ideation process |
||||
###### Clear instructions |
||||
###### A time schedule for each step |
||||
###### A voting process to select the main idea |
||||
###### A board with all the ideas (on paper or digitally on Miro or Figma) |
||||
###### One main concept out of the ideation workshop |
||||
###### A document with the key learnings the students learnt from this phase |
||||
@ -1,12 +1,14 @@
|
||||
Make sure |
||||
#### Audit instructions |
||||
|
||||
- In the script |
||||
- The scope is clear: What are we testing? |
||||
- There are either 5 names or a strategy to find users |
||||
- The objectives are clear: What are we proving? |
||||
- The metrics are clear to prove the test is efficient. |
||||
- There is a greeting introduction |
||||
- The instructions are clear |
||||
- There is a conclusion thanking the user |
||||
- There are at least 3 learnings or iteration suggestions to be made for the next version |
||||
- There is a document with the key learnings the students learnt from this phase |
||||
##### Make sure |
||||
|
||||
###### In the script |
||||
###### The scope is clear: What are we testing? |
||||
###### There are either 5 names or a strategy to find users |
||||
###### The objectives are clear: What are we proving? |
||||
###### The metrics are clear to prove the test is efficient. |
||||
###### There is a greeting introduction |
||||
###### The instructions are clear |
||||
###### There is a conclusion thanking the user |
||||
###### There are at least 3 learnings or iteration suggestions to be made for the next version |
||||
###### There is a document with the key learnings the students learnt from this phase |
||||
Loading…
Reference in new issue